Effective Date: 19/06/2025
At Kireka Comrade SACCO, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website and digital services.
1. Information We Collect
When you visit our website or engage with our online platforms, we may collect the following types of information:
- Personal Information: Name, phone number, email address, national ID, member number, and any other information voluntarily submitted through forms or service requests.
- Usage Data: IP address, browser type, device information, pages visited, and time spent on our site to help improve user experience.
- Communication Records: Any correspondence with our team via contact forms, email, or customer support.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage SACCO services and member accounts.
- Communicate with you regarding your membership, inquiries, or updates.
- Improve our website functionality, security, and service delivery.
- Send occasional updates, newsletters, or promotional information (only with your consent).
- Comply with legal, regulatory, and reporting obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may only share your data:
- With trusted service providers who assist in delivering our services (bound by confidentiality agreements).
- When required by law, regulation, or legal process.
- With your explicit consent, in cases involving referrals or cooperative partnerships.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted data transmission, and access control protocols.
5. Your Rights
As a user or SACCO member, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw your consent for communication or marketing purposes.
- Request deletion of your data, subject to legal and operational limitations.
6. Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us analyze site traffic and improve functionality. You may choose to disable cookies via your browser settings, although this may affect site performance.
7. External Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before sharing any personal data.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed of how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Kireka Comrade SACCO
Email: admin@comradesacco.com
Phone: 0700123456
Address: City View House. Namuwongo, Kampala Uganda
Your trust matters to us. Kireka Comrade SACCO is committed to safeguarding your privacy as we serve your financial needs.